Grand Hotel Palace

A good hotel, but not quite up to the standards of a 5-star hotel. New and renovated room. Nice dining room and breakfast. Nice and kind staff. Loved the bathroom products, it's an excellent greek brand - Apivita.

The hotel was nice and comfortable, the staff were polite and well trained. They had a small pool, fitness and sauna. They had free parking, making very convenient for car travelers.

Before booking, I had two options: a standard reservation or one that included spa access and parking. Since we were just passing through, I naturally chose the one with parking — even though it was €10 more expensive. Upon arrival, the parking attendant informed me that the underground parking costs €10. I explained that I had already selected the parking option, but he clarified that my booking only included the outdoor lot across the street. This left me wondering — if I had chosen the standard option with no parking included, would I still have had access to that same outdoor lot for free? It all felt a bit like a tourist trap. Since I had already discussed the issue with the attendant, I didn’t bring it up again at reception. We arrived just as the hotel restaurant was closing, and being tired, I ordered food online. I always respect hotel safety policies and understand that delivery people often wait at reception or even bring the order to the room. I’m not debating the rules, but in this case, I was called in my room, asked to come to reception, and then told to walk outside all the way to the entrance gate. It didn’t bother me too much, but I felt it was worth mentioning. The score I’m giving is only due to the parking situation. Other than that, the hotel was clean, the breakfast was excellent, and its location just off the highway was a big plus for us while in transit.

Generally, this is a very nice hotel. The rooms, staff, restaurant, and even the elevators are very good. Everything was great except for a couple of things.

Location to the bus terminal was excellent for my stay as I needed to travel across country early the next day. The hotel was very comfortable and well appointed and all the services worked well. Would defo stay here again. Bar and restaurant stayed open late.